When talking with our partners who worked at Toyota, they will often comment that, “Problem solving was in the air.” To achieve this, organizations need to learn how to both create an environment where problem solving will thrive and a standard approach to how problems are solved. One of these without the other will not work.
The LTG approach to problem solving
- Addresses the cultural transformation required to have problem solving thrive, and
- Addresses the understanding of the Plan Do Check Act (PDCA) cycle as a standard approach