LEAN OFFICE SOLUTIONS
Your organization's Lean transformation will not be complete until Lean concepts and
techniques are applied to your biggest Lean opportunity - THE OFFICE!
While shop floor applicatons are a great beginning to your organization's Lean journey, you will never see the REAL Lean path until you address the high cost and leadtimes associated with the office. Lean Transformation Group partners have been applying Lean problem solving strategies and tools to the office function for over 15 years.
Administrative Lean™
LTG's Administrative Lean™ applies concepts and techniques of the Toyota Production System to office work. Our clients who have implemented Lean thinking and techniques to their office functions have seen the following improvements:
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Order Entry from 2 days to 7 minutes |
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Accounts Payable from 2 days to 4 hours |
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New Product Quote 35 days to 10 days |
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Engineering changes from 7 months to 1 month |
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CONTACT US
Let's discuss how LTG can help you become a Lean enterprise. Click and send an e-mail today!
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Administrative Lean™ makes use of Value Stream Mapping, a tool that shows how work is done and how to improve that work.
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In 2003, LTG helped pilot and launch Administrative Lean™ at a major automobile company resulting in annual savings of over $1 billion.
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What LTG's work has shown us about Lean office implementation
Most office processes were never formally designed - they simply grew up. "Patches" added along the way create more waste and confusion. There are so many work-arounds that no one fully understands the process. Office processes tend to be low volume, not repetitive, and have high variation.
Key output requirements are not well defined. The process purpose and value are not clear. There are no effective measures for managing processes, and if there are any metrics at all, they focus on end results rather than continuous improvement.
The principles and possibilities that Lean generates can be applied in all business areas, such as:
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• accounting
• engineering
• purchasing
• R&D
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• budgeting and planning
• human resources
• information technology/systems
• sales and marketing
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Eliminating costly waste from administrative and office functions is a great way to increase your organization's profit margin and a vital part of its Lean transformation toward creating a total Lean enterprise.
LTG is committed to helping you enhance your operations with a Lean transformation.
Contact Us today
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Lean Office Success Stories
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Steelcase improved productivity on its manufacturing floor using Lean problem solving strategies and techniques and wanted to see similar gains in its office and administrative functions |
| How We Helped |
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LTG's Lean Consultants engaged the office and administrative staff by presenting Lean concepts and techniques using examples in office terminology and processes. We coached team leaders how Lean problem solving can lead to process improvement.
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| Result |
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Steelcase work groups used Lean thinking to change the way their office processes were designed, even in product development and information systems! The price adjustment process shrank from 29 weeks to 4 weeks, cycle time in the graphic department decreased from 56 days to 20 days, an efficient process for sharing information with upstream department was implemented. |
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Read about Steelcase's efforts to transform to a Lean Office Learning How to Implement Customer-Focused, Enterprise-Wide Lean.
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OFFICE LEAN 